Personal Injury Archives - Lacey Solicitors | Specialist Insurance Law Firm

Injured in a Shop or Supermarket in Northern Ireland? Know Your Rights

Posted on 12 August 202512 August 2025 by Lacey Solicitors

Whether you’re doing your weekly shopping or visiting a local retail store, you should be able to move about safely. Unfortunately, many people across Northern Ireland suffer injuries in shops due to unsafe conditions – often through no fault of their own.

Supermarkets and retailers like Tesco, Lidl, Asda, Spar, Iceland, M&S, and Centra have a legal duty to protect their customers and visitors from foreseeable harm. If you’ve been injured as a result of poor maintenance or negligence, you may be entitled to pursue a shop injury claim in Northern Ireland.

The Law: Your Right to Safety as a Visitor

Under the Occupiers’ Liability Act (Northern Ireland) 1957 and the Occupiers’ Liability (Northern Ireland) Order 1987, those in control of public premises – including shops and supermarkets – are legally required to take reasonable care to ensure that visitors are safe while on the premises.

This means they must:

Maintain clean and dry floors
Regularly inspect for hazards
Stack items safely
Fix or warn of dangerous conditions
Train staff to follow safety protocols

When this duty is breached and someone is injured, the occupier (such as the shop owner or managing company) can be held liable for compensation and you may bring a shop injury claim in Northern Ireland.

Common Causes of Shop Injuries

At Lacey Solicitors, we have acted for clients across Belfast, Newtownabbey, Lisburn, Derry~Londonderry, Craigavon, Omagh, Bangor, and Newry who have suffered injuries in retail settings due to:

Slipping on unmarked wet floors
Tripping over stock or uneven flooring
Being struck by falling goods from shelves
Defective shopping trolleys or baskets
Accidents in car parks with poor lighting or potholes

In many cases, these injuries are entirely preventable with proper care and attention.

What Should You Do After a Shop Accident?

If you’re injured in a retail environment, it’s important to protect your health — and your legal position:

Report the accident to staff and make sure it is written in the store’s accident book
Take photographs of the hazard and your injuries
Request CCTV footage (if available)
Get witness names and contact details
Attend your GP or A&E to have your injuries cared for
Seek advice from an experienced personal injury solicitor

What Can You Claim For?

If the store or supermarket was negligent, you may be entitled to compensation for:

Pain and suffering
Loss of income
Medical expenses
Travel costs
Future treatment or rehabilitation needs

We act for clients in Belfast, Antrim, Armagh, Ballymena, Coleraine, Enniskillen, and Strabane, and can advise on your specific entitlements.

Why Choose Lacey Solicitors?

We are trusted by injured clients across Northern Ireland for our:

Proven expertise in retail and occupiers’ liability claims
Experienced, professional team of personal injury solicitors
Clear, compassionate and confidential legal advice
Strong track record in maximising compensation in shop injury claims in Northern Ireland
Offices in Belfast and Dublin, serving the whole island of Ireland

We understand how stressful it can be to suffer an injury in a public place — especially when it leads to time off work, medical appointments, or financial strain. Let us support you in making a claim that reflects the true impact on your life.

Start Your Shop Injury Claim Today

If you’ve had an accident in a Tesco, Lidl, Asda, M&S, or any other supermarket or shop in Northern Ireland, don’t wait to get the advice you need.

Call our Belfast office today, or use our secure online contact form to leave a message — and one of our experienced solicitors will call you back that same day.

Injuries on Building Sites in Northern Ireland: Guidance from Experienced Personal Injury Solicitors

Posted on 6 August 202512 August 2025 by Lacey Solicitors

The construction industry is a vital part of Northern Ireland’s economy, employing thousands across key cities such as Belfast, Derry/Londonderry, Lisburn, Newry, and beyond. Unfortunately, construction work remains one of the most hazardous occupations. Over the past decade, 46 workers have tragically lost their lives in workplace accidents on building sites. This stark reality underscores the critical importance of rigorous safety standards and the need for workers to understand their legal rights when injuries occur.

As the construction sector shows promising growth heading into 2025 – with increased investment in public infrastructure, healthcare, education, and industrial projects – there is a renewed focus on protecting workers and preventing accidents.

Common Causes and Risks of Building Site Injuries in Northern Ireland

Building and construction sites present numerous risks that can lead to serious injury or even death. Based on our extensive experience handling workplace injury claims, the most frequent causes include:

Falls from height, scaffolding, or ladders
Being struck by falling objects or machinery
Slips, trips, and falls on uneven or cluttered surfaces
Injuries from manual handling of heavy materials or machinery
Electrocution and exposure to hazardous substances

Recognising these risks helps workers stay vigilant and empowers injured individuals to pursue their legal rights confidently.

Your Legal Rights and Compensation for Construction Injuries

If you have been injured on a building site anywhere in Northern Ireland-whether in Belfast, Derry, Lisburn, Craigavon, or Newry-you may be entitled to claim compensation. Our personal injury solicitors are recognised as experts in construction injury cases and offer trusted advice based on years of professional experience and a deep understanding of workplace health and safety laws across the entire Island of Ireland.

We can assist you with claims that cover:

Medical treatment and rehabilitation costs
Compensation for lost wages due to absence from work
Damages for pain, suffering, and reduced quality of life
Support for long-term care or retraining if needed

Our team works closely with health and safety authorities, including the Health and Safety Executive for Northern Ireland (HSENI), to build robust claims and hold negligent employers or contractors accountable.

Why Entrust Your Case to Our Personal Injury Solicitors?

Choosing the right legal representation is crucial for securing fair compensation and navigating complex legal processes. Here’s why Northern Ireland workers consistently rely on our firm:

Proven Expertise: Years of dedicated focus on workplace injury law, with a strong track record in construction-related claims. Read about how we secured over £700,000.00 for a Belfast worker who was injured on the site.
Local Authority: Serving clients across Northern Ireland, including Belfast, Armagh, Bangor, Omagh, and Newry
Authoritative Knowledge: Up-to-date expertise on evolving workplace safety regulations and legal precedents
Trusted Support: Compassionate client care with clear communication and personalised guidance throughout your claim

The Importance of Safety in a Growing Construction Market

The Northern Ireland construction industry is projected to expand significantly in the coming years. This growth presents exciting opportunities but also demands stringent enforcement of health and safety practices to prevent avoidable accidents.

We continuously monitor sector developments and regulatory changes to offer our clients authoritative advice and effective legal representation.

What Steps Should You Take If Suffering from Building Site Injuries in Northern Ireland

If you experience an injury while working on a construction site in Belfast, Lisburn, Craigavon, Bangor, or elsewhere in Northern Ireland, taking the right steps can protect your health and legal interests:

Seek immediate medical care to ensure your wellbeing.
Report the incident to your employer and ensure an official record is made.
Collect evidence such as photographs of the accident scene and contact details of witnesses.
Keep thorough documentation of all medical treatments and time off work.
Consult with a specialist personal injury solicitor promptly to evaluate your case.

Contact Experienced Northern Ireland Personal Injury Solicitors Today

If you or a family member has been injured in a building or construction site accident anywhere in Northern Ireland, our experienced solicitors are ready to provide authoritative legal support. We proudly serve clients across Belfast, Derry/Londonderry, Newry, Lisburn, Craigavon, Bangor, Armagh, Omagh, and surrounding areas.

Don’t delay – contact us today for a confidential consultation and learn how we can help you secure the compensation and justice you deserve.

You can also leave us a message via our secure online contact page – an experienced solicitor will call you back the same day.

The Role of Private Investigators in Personal Injury Litigation: A Vital Tool for Insurance Defence

Posted on 30 July 202530 July 2025 by Damian McGeady (Partner)

In today’s complex claims landscape, private investigators (PIs) play a pivotal role in supporting insurance defence teams across Ireland. When used appropriately and ethically, surveillance can provide crucial clarity in contested personal injury cases—helping insurers, employers, and self-insured entities to challenge fraudulent or exaggerated claims while preserving fairness and legality.

At Lacey Solicitors, our insurance defence team advises clients on the lawful use of private investigators throughout Ireland, from initial instructions to evidentiary use at trial. This blog outlines how private investigators can support your defence strategy, the legal and ethical constraints that must be respected, and the parallel obligations claimant solicitors owe their clients in the digital age.

Why Use Private Investigators in Insurance Defence?

Private investigators are not used to entrap or harass claimants. Their purpose is to objectively observe and document claimants’ day-to-day activities in public places, ensuring consistency with alleged injuries.

While most personal injury claims are legitimate, a small percentage involve inconsistencies between the reported symptoms and a claimant’s actual physical capabilities. This is where private investigators can play a key role—documenting evidence that may influence liability, quantum, or settlement negotiations.

In fact, many surveillance reports support the claimant’s version of events, confirming limitations in movement or pain behaviour. But in cases of exaggeration or fraud, this evidence can be game-changing.

Types of Evidence Collected by Private Investigators in Personal Injury Cases

Where appropriate, surveillance operatives can be called to give evidence in court. It is important to note that PI witnesses, are lay witnesses and not considered expert witnesses by the courts in Ireland. The role of the witness is simply to report on the basis of what was observed. It would be inappropriate for an investigator to proffer a view on an individuals injuries in the context of their observations.

Video Surveillance

Video remains the gold standard. PIs may discreetly observe individuals in public settings—walking dogs, lifting bags, entering gyms, or playing sports. If such activities contradict the claimant’s injury reports, this can raise serious credibility issues.

Social Media Monitoring

Platforms like Facebook, TikTok, and Instagram offer a treasure trove of publicly available information. Our office has previously commented on How Social Media Evidence Impacts Personal Injury Cases in Northern Ireland and the Republic of Ireland.

A claimant posting holiday selfies or gym check-ins while claiming to be housebound may unknowingly undermine their own case.

It’s essential that investigators only access content that is publicly visible and refrain from unethical tactics like using false profiles or deceptive friend requests.

Legal and Ethical Framework in Ireland

Surveillance is not a free-for-all. Solicitors and insurers must ensure that investigations comply with:

GDPR and Data Protection Act 2018
Irish common law privacy rights
The Law Society of Ireland’s professional conduct rules

Some key legal limitations include:

Surveillance may only take place in public areas; entering or filming private property is strictly prohibited.
Pretexting—posing as a delivery driver or service provider—is unlawful and unethical.
Social media access must be limited to public content. Fake accounts or deception is never acceptable.

The Claimant Solicitor’s Duty: Mitigating Surveillance Risks

While the spotlight often falls on insurers and defence teams, claimant solicitors also have critical obligations. As highlighted in an Irish Independent article, legal representatives are actively warning clients about the risks posed by surveillance and social media exposure.

Many fail to grasp that they have a responsibility to do so.

Some responsibilities include:

Educating clients about surveillance: Explaining that investigators may monitor their public behaviour and online activity.
Advising on social media content: Warning clients to avoid posting, sharing, or interacting with public content that could be misinterpreted.
Clarifying disclosure obligations: Ensuring clients understand that relevant online content may be discoverable in litigation.
Avoiding client misconduct: Discouraging clients from deleting content or accepting friend requests from unknown accounts—both could raise red flags or jeopardise credibility.

Failure to advise clients appropriately could expose a claimant solicitor to criticism or indeed an allegation of professional negligence, particularly where social media evidence leads to case dismissal or reputational damage.

The Defence Solicitor’s Role in Managing PI Use

At Lacey Solicitors, our approach to instructing private investigators is grounded in professionalism, oversight, and compliance. We ensure that:

All investigators are licensed and insured;
Surveillance is conducted strictly within the legal and ethical parameters;
Instructions are documented, specific, and proportional to the claim;
All evidence is reviewed for admissibility and probative value;
Investigations are immediately suspended if there is any sign of misconduct.

Surveillance must be used strategically, never as a fishing expedition. The goal is fairness and factual clarity—not harassment or intimidation.

Balancing Truth and Privacy in Injury Litigation

Surveillance evidence can be a useful tool in defending personal injury claims, but it must be approached with caution. Irish courts accept such evidence where it is gathered lawfully, proportionately, and in response to genuine concerns—such as suspected exaggeration or dishonesty. However, any intrusion into a claimant’s privacy must be justified, and covert surveillance without cause is likely to backfire. Defence solicitors must balance the right to investigate with the claimant’s right to privacy.

Private investigators must operate within strict legal and ethical parameters. Filming must take place only in public settings, and investigators should not use deceitful tactics like false identities or hidden tracking devices. If these boundaries are crossed, the evidence may be ruled inadmissible, and the instructing party—whether solicitor or insurer—could face consequences.

Overall, while surveillance can assist in exposing fraudulent or exaggerated claims, it must be used strategically, sparingly, and with full regard for privacy rights and data protection law. Solicitors play a key role in supervising investigators and ensuring compliance throughout the process.

At Lacey Solicitors, we work with insurers and self-insured clients across Ireland to ensure surveillance is conducted professionally and strategically, without breaching legal or ethical obligations.

Contact Us

If you are defending a personal injury claim and are considering the use of surveillance evidence, speak with Lacey Solicitors today using our Online Portal. Our Dublin insurance defence team can provide strategic advice and ensure your investigations comply with Irish and EU legal standards.

Data Protection Litigation in Ireland : Irish Supreme Court Clarifies Emotional Distress Is Not a Personal Injury Under PIAB Legislation

Posted on 28 July 202525 July 2025 by Ruaidhri Austin

In a decision that brings long-awaited clarity to to those dealing with Data Protection litigation in Ireland, the Supreme Court has ruled that emotional harm — including distress, anxiety, upset, and inconvenience — does not amount to a personal injury under the Personal Injuries Assessment Board Act 2003 (the PIAB Act) unless it constitutes a recognised psychiatric disorder.

The ruling in Dillon v Irish Life Assurance plc [2025] IESC 37 redefines the threshold between personal injury and non-injury claims and has significant procedural implications for data breach litigation, negligence claims, and cases seeking compensation for emotional harm. The judgment confirms that not all emotional damage attracts the legal protections afforded to personal injuries, and that IRB authorisation is not required for certain classes of claims.

Background to the Case: A Data Breach and a Procedural Dispute

Mr Patrick Dillon initially brought an action in the Circuit Court against Irish Life Assurance plc, claiming compensation for emotional harm after his private policy documentation was repeatedly sent to a third party in error — six times over a twelve-year period.

He alleged distress, anxiety, upset, and inconvenience arising from these data breaches, but did not claim to have suffered any physical or psychiatric injury, nor did he apply to PIAB for authorisation before issuing proceedings — a step usually required in personal injury cases under section 12 of the PIAB Act. The case was brought by Equity Civil Bill, rather than the Personal Injuries Summons format used in injury litigation.

The Circuit Court dismissed the claim as frivolous or bound to fail on the basis that it constituted an unauthorised personal injury action. The High Court upheld that dismissal. However, the Supreme Court granted leave to appeal, recognising that the issues raised were matters of public interest to those dealing with Data Protection litigation in Ireland.

To be – or not to be – a Personal Injury?

Delivering the unanimous decision, Murray J provided a detailed examination of both statutory and common law interpretations of “personal injury” in Irish law.

Emotional Distress Without Psychiatric Injury Is Not a Personal Injury

The Court held that claims for emotional distress alone — such as worry, stress, upset, or anxiety — do not constitute personal injuries within the meaning of the 2003 Act unless they are supported by evidence of a recognised psychiatric disorder.

This position is consistent with long-standing case law, including:

Kelly v Hennessy [1995] 3 IR 253, where the Supreme Court required evidence of psychiatric illness to ground a claim in negligence;
Fletcher v Commissioners for Public Works [2003] 1 IR 465, which reaffirmed that “grief or sorrow” without accompanying injury is not actionable; and
Murray v Budds [2017] IESC 4, in which the Court confirmed there is no stand-alone right to damages for emotional upset alone.

Murray J rejected the lower courts’ finding that the distress Mr Dillon described fell within PIAB’s jurisdiction. The Court concluded that the 2003 Act was never intended to apply to non-clinical emotional harms, and requiring PIAB authorisation in such cases would misapply the legislation.

Two Distinct Legal Pathways for Privacy-Related Emotional Harm and Data Protection Litigation in Ireland

The judgment clarified that claimants alleging emotional harm from data breaches or privacy violations must now choose between two distinct procedural avenues, depending on the nature of their injury:

Psychiatric Injury Track:
Where a data breach results in a medically recognised psychiatric condition — such as depression, PTSD or anxiety disorder — the case is treated as a personal injury action and requires IRB authorisation.
Emotional Distress Track:
Where the plaintiff claims non-clinical distress, such as inconvenience, worry, or temporary anxiety, the claim does not fall under the IRB regime. These actions may be pursued directly in court without prior authorisation.

The judgment acknowledged the trade-off between the two tracks. The IRB system is more cost-effective and efficient but offers less flexibility than litigation before the courts. We previously published an article on How Irish Courts Are Handling Data Breach and GDPR Claims. Time will tell which route now becomes more common, particularly in data protection and consumer claims.

The Limits of Negligence for Emotional Distress

The Court also clarified that where emotional harm falls short of psychiatric injury, negligence is not a viable cause of action. This is because emotional upset alone does not meet the “damage” element required to sustain a tort claim in negligence.

As Murray J noted, Irish law has long distinguished between recognised injury and non-actionable emotional disturbance. While emotional distress may sometimes be compensable in contract or under statute (such as the Data Protection Act 2018), it does not transform into a personal injury for other legal purposes.

The Role of GDPR and the Data Protection Act 2018 for Data Protection Litigation in Ireland

Mr Dillon had also brought his claim under section 117 of the Data Protection Act 2018, mirroring Article 82(1) of the GDPR, which allows for compensation for both material and non-material damage.

While this legislative framework supports recovery for distress caused by data breaches, the Court confirmed that such claims do not become personal injury claims unless psychiatric injury is present. This distinction preserves access to redress under data protection law without triggering the procedural requirements of IRB.

A Warning on Pleading and Procedure

One of the most important procedural lessons from the case was the emphasis placed by the Court on accurate pleading. Murray J stated repeatedly that it is the responsibility of the plaintiff — not the courts or defendants — to clearly state:

The type of harm for which compensation is sought, and
The legal basis of the claim (tort, statute, contract, etc.).

Mislabelled claims, or those that blur the boundaries between personal injury and non-injury proceedings, may be vulnerable to procedural objections — or worse, outright dismissal.

Solicitors are now on clear notice that claims involving emotional distress should only proceed through IRB where there is evidence of psychiatric diagnosis. Otherwise, they must be pleaded accordingly and initiated through the ordinary civil courts.

What Can Insurers and Data Controllers Learn

This Supreme Court decision provides much-needed clarity for claimants, insurers, and legal practitioners:

Emotional upset claims without psychiatric evidence can now proceed outside the IRB regime.
IRB authorisation is only required for personal injuries supported by medical or psychiatric diagnosis.
Negligence claims for emotional harm alone are likely to fail, as they lack the injury element.
GDPR/data breach litigation can proceed in court for non-material harm, but awards are likely to be modest without clinical injury.
Solicitors must ensure claims are accurately pleaded and the correct procedural route is followed.

Final Thoughts from Lacey Solicitors

The judgment in Dillon v Irish Life marks a another turning point in Irish litigation. It draws a firm procedural and legal boundary between actionable personal injury and general emotional harm — offering clarity where confusion had prevailed.

At Lacey Solicitors, we act for both claimants and insurers in personal injury, insurance disputes, and data protection litigation across Dublin, Belfast and beyond. Whether you’re seeking to initiate proceedings or responding to a claim involving a data breach, our experienced litigation team can advise on the correct legal framework and best course of action. Use our Online Portal to speak with a member of our team.

Tips for Proving Negligence in Personal Injury Cases

Posted on 7 July 202525 July 2025 by Lacey Solicitors

Negligence can cause accidents. When you become injured because the correct safety procedures were not in place, you may bring a claim for compensation against the guilty party. To do this, you will need to prove the other party was negligent towards you.

Personal injury cases depend on your ability to prove that someone else’s negligence is the reason that you became hurt. Although your personal injury lawyer can help you with this, there are parts of proving negligence that you can – and should – do yourself.

This short guide can help you learn how to gather evidence for your own case.

Establishing Negligence in Personal Injury Cases is Vital

Negligence is a vital component of your personal injury case. There are four things you must prove beyond all reasonable doubt in any personal injury compensation claim.

The first thing you must prove evidentially is that the defendant had a duty of care towards you. The second is that they somehow failed in this duty of care or were negligent in those duties. The third is that the defendant’s negligence towards this duty of care is what caused you to become injured. Lastly, you must prove how out of pocket your accident has left you.

In the UK, the court system likes you to prove that the injury you received could have been avoided, if reasonable measures to avoid it were in place.

What are the Four Elements Necessary to Establish Negligence?

There are four main elements in proving negligence. These are establishing a duty of care, showing it has been breached, proving that the injured party was injured due to that breach, and establishing what the damages are.

A solicitor who has knowledge in this area is key, since they have the background experience of relevant personal injury cases to draw from. Contact Lacey Solicitors firm now to speak to an expert personal injury solicitor in Northern Ireland.

Tips for Gathering Evidence That Negligence Caused an Accident

In personal injury cases in Northern Ireland the burden of proof lies with the Plaintiff. To prove you were injured, gather as much evidence as you can.

You can gather evidence of negligence through:

Producing any contracts you had with the responsible party
Taking pictures of the area where the accident occurred
Taking pictures of any other relevant areas
Speaking to witnesses through public appeals
Keeping a video diary of your injuries and recovery
Taking pictures of your injuries and recovery
Keeping a written journal will also help prove your level of pain and suffering

Further Help and Advice to Start a Negligence Claim

The best thing you can do to begin your claim after an injury at work, in public, or in a private location, is to hire a personal injury solicitor. You can call Lacey Solicitors firm to deal with industrial disease claims, catastrophic injury cases, and any potential claims surrounding personal injury law in Ireland, Northern Ireland, and the UK. You can also read this article about Medical Negligence Claims in Northern Ireland for more key information.

Your Guide to Reducing Slips, Trips and Falls

Posted on 7 July 2025 by Lacey Solicitors

Slips, trips and falls are responsible for a large portion of personal injuries both in public places and in the workplace – accounting for over 30% of all reported workplace injuries according to the Health and Safety Executive (HSE). These accidents can result in serious physical harm, trauma and financial loss.

At Lacey Solicitors, we act for clients across Northern Ireland and the Republic of Ireland who have suffered injuries due to unsafe conditions. Whether you’re an employee, employer, or member of the public, this guide will help you understand how slips and falls happen, how to prevent them, and what to do if you’ve been injured.

Identifying Common Causes of Trips and Falls

Trips and falls are so common both in the workplace and at home that NI Direct offers advice on how to prevent them. They cite environmental hazards, personal frailty, and the presence of children at home as factors involved in the causes of trips and falls.

Understanding the root causes of these incidents is key to prevention. The HSE outlines two essential models:

Slip Potential Model

This model identifies six contributing factors to slips:

Contamination – Water, oil, dust, or cleaning fluids on the floor
Cleaning – Poor cleaning practices or unsafe methods
Flooring – Unsuitable or damaged surfaces
Environment – Poor lighting, glare, or distractions
Footwear – Inadequate grip or unsuitable shoes
People – Rushing, fatigue, or mobility issues

A slip usually involves two or more of these elements.

Trip Potential Triangle

Most trips stem from:

Poor walkway design or use – Cluttered, narrow, or obstructed pathways
Housekeeping failures – Cables, tools or bins left in walkways
Design and maintenance issues – Uneven floors, bad lighting, broken steps

Prevention must address all three components of the Trip Potential Triangle.

Tackling the Causes of Slips, Trips and Falls

If we remain vigilant, the majority of slips, trips, and falls at work or in public can be avoided. The following advice can guide you towards making better decisions to actively avoid tripping.

At work

Employers must comply with several key laws:

Health and Safety at Work Act 1974
Requires employers to ensure the health and safety of staff and visitors as far as is reasonably practicable.
Management of Health and Safety at Work Regulations 1999
Requires regular risk assessments—including for slips and trips.
Workplace (Health, Safety and Welfare) Regulations 1992
Floors must be suitable, in good condition, and free from obstructions.

Your employer should ensure that the aisles and passageways at work are hazard free. You should be given all relevant training to avoid any incorrect carrying accidents. If you have a medical condition which affects your mobility, your employer should plan for that. Slips, trips and falls account for at least 31% of all workplace accidents.

Even while remaining vigilant, accidents do happen. Slips on wet flooring which is not identified with safety signage, tripping on boxes left in unexpected places, or falling down stairways are all possible. When they happen, you may wish to speak to a personal injury solicitor to ensure that your best interests are represented.

Negligence in any of these areas may result in an employer being liable.

Employee Responsibilities to Prevent Slips and Trips

Employees also have legal duties under the same regulations. You must:

Take reasonable care for your own safety and others’
Use safety equipment properly
Report unsafe conditions or near misses
Clean up minor hazards where appropriate

How Employees Can Help

Keep floors clean and dry
Avoid trailing cables or clutter
Report poor lighting or loose flooring
Suggest safety improvements to your employer

Even if you contributed to an accident, you may still be eligible for compensation under contributory negligence principles.

In public

Public authorities and property occupiers have a duty of care to maintain safe spaces:

Uneven paving, potholes, and poor lighting are common trip hazards
Missing signage or faulty handrails in shops or car parks can cause serious injury

If you fall due to a hazard in a public area, you may have a public liability claim against the council or occupier.

What to do if you have a Serious Fall?

All slips, trips and falls are regrettable and if they happen, we hope that they are are minor and result in no injury. However, there are those falls which are serious and have serious consequences.

Our office has dealt with claims involving more than just bruises:

Torn ligaments, sprains or fractures
Dislocations and spinal injuries
Traumatic brain injuries (TBI)
Chronic pain or permanent disability

When a serious or catastrophic injury occurs, you should reach out to a personal injury solicitor to seek guidance on how to proceed in a legal sense. Seeking compensation for your injuries could help you cover the costs of treatment, contribute towards making your recovery easier, and go some way towards repairing any damage done to your future earning potential.

What to Do If You’ve Had a Serious Fall

Seek medical attention – Your health comes first.
Record evidence – Photos, witness details, and incident reports are crucial.
Report the incident – To your employer, the council, or the business involved.
Speak to a solicitor – The sooner you get legal advice, the better.

Seek Out Lacey Solicitors Firm

At Lacey Solicitors firm, with offices in both Belfast and Dublin, we bring decades of combined experience acting for both injured individuals and insurers across the entire island of Ireland. Our team is uniquely positioned to handle slip, trip and fall claims in both jurisdictions, with particular expertise in cases involving employers, occupiers, and local authorities. Whether you’re seeking redress after a serious injury or defending a claim, we offer cross-border legal insight and a free initial consultation. If you or a loved one has suffered a fall, let us help you secure the compensation you deserve contact our Belfast or Dublin offices today or visit www.laceysolicitors.com to arrange a confidential consultation.

Injured in a Bus or Coach Crash? You Could Seek Compensation Through NI Courts

Posted on 13 June 2025 by Lacey Solicitors

Bus crashes might be rarer than car accidents, but whether you miss a step boarding or disembarking a bus, or whether you participate in a full coach collision, you could be eligible for compensation for your personal injury.

When you choose to travel by bus or coach in Northern Ireland, you place your trust in the hands of skilled professionals dedicated to getting you to your destination safely. We are deeply thankful to the many bus and coach drivers who work tirelessly every day to ensure the safety and comfort of their passengers.

These drivers, along with the companies they represent, have a Duty of Care to protect you throughout your journey. While the vast majority of trips are completed without incident, we understand that accidents can still happen. If safety procedures are not followed or if driver error results in personal injury, you may be entitled to bring a claim for compensation against the bus or coach operator.

Below, you’ll find important information on what steps to take following a bus accident.

What are the Most Common Bus Accidents?

While bus and coach travel in Northern Ireland is generally very safe, accidents can happen when we least expect them. We are grateful to the many drivers who work diligently to keep passengers safe every day. However, it’s important to recognise that unforeseen incidents can still occur.

Common types of bus and coach accidents include:

Slipping on a wet floor
Tripping over hazards
Falling on stairs or while disembarking
Injuries while getting on or off the vehicle
Collisions with other vehicles
Sudden stops due to unexpected road conditions
Accidents at roundabouts

If you or your child has been involved in a bus or coach accident that caused physical injury, emotional distress, or damage to personal belongings, you may be entitled to seek compensation. This can help cover:

Pain and suffering
Loss of earnings
Damaged or lost possessions
Psychological trauma

Understanding your rights and the steps to take after an accident can make a significant difference in your recovery and peace of mind.

Liability in the Event of a Coach Crash

In the unfortunate event of a bus or coach crash in Northern Ireland, liability lies with the person or persons responsible for the accident. As a passenger on the bus, it is very unlikely that you are at fault. Most often, liability will rest with the bus or coach company if the crash was caused by driver error or another road user if their actions led to the collision.

How Common are Bus or Coach Accidents in NI?

Thankfully, bus crashes or collisions involving coaches are exceedingly rare. With our relatively good road infrastructure, low traffic congestion and well maintained fleet, bus and coach travel in Northern Ireland remains one of the safest forms of road transport.

Statistically, buses and coaches are involved in fewer accidents and tend to result in less serious injuries compared to other vehicles. However, rare does not mean never.

In October 2024, for instance, a school bus carrying nearly 80 pupils veered off the road and into a field in County Down. At least four pupils were taken to hospital. While no one was seriously injured, the psychological impact of such an event can be lasting—especially for young passengers.

Incidents like this remind us of the importance of continued vigilance and support for those affected, even when physical injuries are minimal.

Have You Been in a Bus or Coach Accident?

If you have experienced a similar accident on a bus or coach in Northern Ireland, then seek legal assistance from the Lacey Solicitors team. We are here to help with everything from damage caused to property while in an accident to seeking compensation from the coach company should their driver be at fault in an accident which causes you to become injured.

Contact Lacey Solicitors today for expert legal advice.

Workplace Related Back Pain – Do You Have a Compensation Claim?

Posted on 5 June 20255 June 2025 by Lacey Solicitors

Almost every person alive suffers from back pain at some point during their lifetime. Fortunately, that pain is usually temporary and sufferers can make a full recovery in days or weeks.

On the other side of the spectrum are those who develop a chronic back pain condition or a musculoskeletal disorder. These employees typically take longer absences from work, leading to lesser income and even the development of mental ill health.

How Common are Back Injuries in the Workplace?

Experiencing back pain at work is a common occurrence, with 1 in 4 people reporting it at some point in their career.

In an International Association for the Study of Pain[i] survey, 25% of those workers suffering back pain had it last for longer than a week. The study focused on workers for whom manual handling was a part of their job. Of those 25%, 14% required medical intervention and 10% required time away at work.

What Causes Back Pain at Work?

There are multiple causes of back injuries at work. According to the Health and Safety Executive in Northern Ireland name causes such as:

Incorrect manual handling
Bad posture
Repetitive physical tasks
Vibrations, such as those caused by heavy machinery
Cold temperatures

If your boss does not give you adequate training to handle heavy loads or provide you with the necessary equipment to avoid back injuries – such as an adjustable desk and chair – then you could bring a claim for compensation against them.

You can read about the steps you should take if you suffer a personal injury at work via the Lacey Solicitors blog. You can also find more information on our claims solutions, here.

Employer Liability for Workers Back Pain in Northern Ireland

Your employer should take all reasonable steps to protect you while you are at work. If your employer fails to provide you with safety equipment or training, then they may be to blame for your back pain.

Your employer should provide you with training in how to lift burdens without hurting your back. They should provide you with seating and desks which are ergonomically designed to work with you, rather than to encourage RSIs.

According to Unison, your employer must minimise your exposure to back injuries. This means reducing the need for lifting or moving and administering training when it cannot be avoided.

Your employer should also make sure that your working environment is safe and conducive to your good health. For example, your boss should not expect you to lift heavy loads all day long without any support for your back.

How to Start a Compensation Claim for a Back Injury at Work?

When you endure a back injury at work and you think you are eligible to bring a claim for compensation against your employer, you should start by seeking legal help. Lacey Solicitors Firm operates throughout Northern Ireland to bring you access to personal injury compensation after a back injury that wasn’t your fault.

Reach out to us through our online contact form to start the process of back injury compensation today.

[i] https://www.iasp-pain.org/resources/fact-sheets/back-pain-in-the-workplace/

Case Study: Successful Road Traffic Accident Claim – Jamie’s £65,000 Settlement

Posted on 2 June 202528 May 2025 by Lacey Solicitors

Client: Jamie F.
Settlement: £65,000
Location: Co Down, Northern Ireland
Case Type: Road Traffic Accident Injury Claim with a Pre-Existing Condition

Overview: Jamie’s Road Traffic Accident and Injury Claim

Jamie, a hairdresser, was seriously injured in a road traffic accident while travelling as a front-seat passenger. Early one morning, Jamie and her partner were driving through the countryside when another vehicle appeared suddenly over a blind summit and collided with their car.

The impact occurred on the driver’s side, causing extensive damage to their vehicle, which was later written off. Despite wearing her seatbelt, Jamie sustained significant physical and psychological trauma. The driver of the other car fled the scene but was later identified and charged by the police.

Why Jamie Contacted Lacey Solicitors

Jamie was left shaken and concerned about the long-term impact of her injuries. Police had advised her that the other driver may not be insured. She contacted Lacey Solicitors for expert insurance law advice and was offered a free consultation with Ruaidhri Austin, Partner at Lacey Solicitors, who assessed the circumstances of her case.

Jamie’s main issue was a serious flare-up of her pre-existing ulcerative colitis. She also reported psychological trauma, including anxiety and symptoms of an adjustment disorder. Ruaidhri quickly arranged medical reports from a consultant psychiatrist, a gastroenterologist, and a surgeon to build a strong case on Jamie’s behalf.

Hit By an Uninsured Driver. Or Was She?

Although the identity of the other driver was eventually confirmed, they were found to be uninsured, complicating the legal process. Lacey Solicitors however, with the assistance of the Motor Insurance Bureau– an organisation responsible for compensating victims of uninsured and untraced drivers in the UK eventually confirmed that the vehicle itself was insured.

Medical Evidence and Ongoing Impact

Jamie’s condition significantly affected her daily life, including caring for her young child. Her ongoing symptoms– required constant medical attention.

Psychiatric experts also confirmed that Jamie developed anxiety surrounding travel and vehicle use, all directly linked to the trauma of the accident. These findings played a crucial role in securing for her the compensation that she was owed.

Settlement Negotiations and Legal Outcome

Despite early challenges, Lacey Solicitors remained confident in Jamie’s case. The team successfully negotiated a £65,000 settlement, reflecting not just the physical injuries, but also the emotional and lifestyle impact caused by the accident.

Jamie’s legal fees were also covered in full, and she received her compensation promptly after final agreement.

Why Choose Lacey Solicitors for Your Road Traffic Accident Claim

At Lacey Solicitors, with offices in Belfast and Dublin, we specialise in serious injury claims involving and our Insurance specialism can assist greatly if dealing with uninsured or untraced drivers. Whether you’ve suffered physical injuries or emotional trauma following a car accident, our team will work tirelessly to secure the compensation you deserve.

We pride ourselves on compassionate, client-focused representation and have a proven track record of success in handling complex road traffic accident claims.

Contact Lacey Solicitors in Belfast Today

If you or a loved one has been injured in a road traffic accident, Lacey Solicitors are here to help. We offer a free initial consultation and will guide you through your legal options with care and clarity.

Contact our road traffic accident team today using our online form to speak with a trusted personal injury solicitor in Belfast. Let us help you claim the compensation you are entitled to.

Dog Bite Claims in Northern Ireland – Get the Compensation You Deserve

Posted on 30 May 2025 by Maria Adams

Dog bite claims in Northern Ireland and the Republic of Ireland are undoubtedly on the rise. If you or a loved one has been bitten by a dog in Northern Ireland, you may be entitled to compensation for your injuries. At Lacey Solicitors, we are recognised as leading personal injury and insurance lawyers, and we have extensive experience helping victims of dog attacks secure the compensation they deserve.

Rise in Dog Attacks Across Northern Ireland

Dog bite incidents are becoming more common across the UK and Northern Ireland. A significant rise in attacks has been attributed to unsocialised “pandemic puppies”—dogs acquired during the COVID-19 lockdown period with limited exposure to other people and animals.

In fact, Northern Ireland ranks as the third worst area in the UK for dog attacks on postal workers, with nearly 50 incidents recorded between 2020 and 2021. And this doesn’t even include attacks that resulted in GP visits or unreported incidents.

The increasing number of serious injuries—including those suffered by children, postal workers, tradespeople, and pedestrians—is deeply concerning. At Lacey Solicitors, we understand the physical and psychological toll of such injuries and are committed to helping victims through every stage of the legal process.

What Are Your Legal Rights After a Dog Bite?

In Northern Ireland, the law is clear. Under the Dogs (Northern Ireland) Order 1983, the keeper of a dog (not just the owner) is civilly and criminally liable if the dog attacks another person. If you’ve been bitten, you can bring a claim for damages—even if:

The dog had never attacked anyone before
The dog was on a lead
The attack took place in a public or private space
The dog did not bite but caused injury by knocking you over

It is also important to know that a dog does not have to bite to create liability. If the dog’s behaviour caused fear or led to an accident (e.g., knocking someone down or causing a road traffic accident), the keeper may still be held responsible.

Common Defences to Dog Bite Claims

There are a few defences a dog keeper might raise, such as:

The injured party provoked the dog
The injured party was negligent (e.g., approaching the dog unsafely)
The dog was under the control of another responsible person at the time as seen in th 1987 Northern Ireland case of Morrison v Miller.

For example, in the Northern Ireland case Neeson v Acheson (2008), a claimant who was bitten on the face received £6,000 in compensation, reduced by £2,000 due to her own contributory negligence. The court found that Acheson was liable under the statute as the keeper of the dog, but also considered contributory negligence on Neeson’s part.Despite Neeson’s familiarity with the dog, her action of putting her face close to the dog was deemed foolish, contributing to the incident. The court concluded that the primary cause of the injuries was the unexpected reaction of the dog.

Types of Dog Attack Claims We Handle

At Lacey Solicitors, we represent clients in a wide range of dog-related injury cases, including:

Bites and lacerations
Facial and bodily scarring
Fractures caused by being knocked over
Psychological trauma and dog phobia
Injuries to children
Dog attacks on workers, including postal and delivery staff

How Much Compensation Can I Claim for a Dog Bite Claim in Northern Ireland?

Compensation for a dog bite in Northern Ireland is typically calculated using the Green Book—the official guidelines for personal injury matters in Northern Ireland. The value of your claim will depend on:

The severity of your injuries (physical and psychological)
Any permanent scarring (especially to the face)
Medical expenses (past and future)
Loss of earnings
Care costs
Travel and rehabilitation expenses

At Lacey Solicitors, we work tirelessly to ensure every aspect of your loss is accounted for and that you receive maximum compensation.

What Should You Do After a Dog Attack?

If you or someone you know has been bitten by a dog, take the following steps:

Seek immediate medical attention
Obtain the contact details of the dog’s owner or keeper
Take photographs of your injuries, the dog, and the scene
Report the incident to the police
Get contact details for any witnesses
Record your version of events while it is fresh in your mind
Contact Lacey Solicitors for legal advice

Do I Have a Time Limit to Claim?

Yes. In Northern Ireland, you typically have three years from the date of the incident to bring a personal injury claim. For children, the three-year time limit begins when they turn 18.

Frequently Asked Questions about Dog Bite Claims in Northern Ireland

Can I claim if the dog was on a lead?

Yes. Being on a lead does not remove the owner’s responsibility if the dog bites or causes harm.

What if I was knocked down but not bitten?

You may still be entitled to compensation. Injuries caused by a dog’s behaviour—even without a bite—can form the basis of a claim.

Is the owner liable if the dog has never bitten before?

Yes. There is no requirement for the dog to have a history of aggression.

Can I claim if I was working when the dog bit me?

Yes. Workers such as postal staff, carers, and delivery drivers are among the most frequently injured by dogs. You can bring a claim even if you were on private property.

Will home insurance cover my claim?

In many cases, the dog owner’s home insurance policy may cover the claim. We will investigate all available insurance options when handling your case.

Why Choose Lacey Solicitors for Dog Bite Claims in Northern Ireland?

Lacey Solicitors are trusted experts in insurance and personal injury law across Northern Ireland. We provide:

Specialist legal advice from experienced solicitors
Clear and compassionate communication throughout your case
A no-nonsense approach to recovering compensation quickly and effectively
Support in gathering evidence and dealing with insurers
Representation in court if required

You don’t have to suffer in silence. If you’ve been injured by a dog, we are here to help.

Contact Lacey Solicitors Today

To speak with a member of our dedicated personal injury team, call us today on 028 90896540 or email info@laceysolicitors.com. Alternatively, you can fill out our online enquiry form and a solicitor will contact you shortly.

Let Lacey Solicitors help you secure the compensation you deserve.