Accident Management Companies in Northern Ireland: Support After a Car Crash or an unnecessary Risk?

 

At Lacey Solicitors in Belfast, we help clients navigate the often confusing world of motor insurance and car crash claims. In recent years, we’ve seen a sharp increase in clients seeking the services of accident management companies (AMCs). While these companies can provide much-needed assistance following a crash, there are also serious risks involved.

This article provides a brief look at how AMCs work, the pros and cons of using them after a car crash, and the legal and financial implications involved—especially when it comes to credit hire agreements.


What Are Accident Management Companies and Why Do People Use Them After a Car Crash?

An Accident Management Company (AMC) offers post-accident services to drivers. This includes:

  • Reporting the crash to your insurance company
  • Recovering the damaged vehicle
  • Providing a temporary replacement (credit hire)
  • Managing repairs
  • Dealing with insurers
  • Recovering uninsured losses
  • Assisting with personal injury claims

AMCs are especially attractive to businesses with vehicle fleets or private motorists who want to avoid dealing directly with their insurance company or worry about losing their no-claims bonus after a car crash.


Benefits of Using an Accident Management Company

  1. One-Stop Service
    AMCs undoubtedly simplify the process by handling everything after a car crash—from recovery to legal claims—so you can focus on recovery or getting back on the road.
  2. No Upfront Costs (in Non-Fault Crashes)
    In most situations where you are not at fault in a car crash, you do not pay upfront for the replacement vehicle or repairs. These costs are recovered by the AMC from the at-fault party’s insurer.
  3. Little Impact on Your Insurance Premium
    Unlike traditional insurance claims, involving an AMC after a crash may help you avoid a hit to your no-claims bonus or an increase in your premiums.
  4. Quick Recovery and Replacement
    Your damaged vehicle is towed quickly, and a temporary replacement is often provided within 24 hours of the crash, limiting business or personal disruption.
  5. Expert Accident Claims Handling
    AMCs employ specialists and normally work with the best road traffic accident lawyers who know how to negotiate car crash claims and legal issues efficiently.

The Risks: What Lacey Solicitors Is Seeing More Often

The majority of AMCs provide a premium service to their customers. often at a stressful time in their lives.  Despite this however, we have seen a significant rise in complaints related to the services and conduct of AMCs after car crashes.

Common problems include:

Poor Communication and Informed Consent

We’ve seen many cases where clients were not told they were leaving their motor insurance cover.  Many drivers are unaware of the terms and conditions of the credit hire agreement they are entering into. Many believe that the AMC is actually their insurer.  This often happens when drivers are referred to an AMC after reporting their crash to an insurer or broker, unaware they are now dealing with a third-party provider.

Financial Liability If The Insurer Refuses to Pay

Many drivers do not understand the risks or responsibilities of credit hire after a car crash.  If the at-fault driver’s insurer denies liability or disputes the costs claimed by the AMC, you may be personally responsible for the hire charges or repair costs after the crash depending on the terms and conditions of your agreement.


How Credit Hire Works — And Why It Can Backfire After a Crash

In most cases, a non-fault driver receives a like-for-like hire vehicle from the AMC after a car crash. You sign an agreement stating that you won’t be charged unless the at-fault insurer refuses to pay.

The risks?

  • If liability for the crash is disputed, the third-party insurer may not pay at all
  • You may have to go to court—or worse, you may be asked to pay the bill yourself
  • Claims for high-end vehicles (e.g. a Tesla Model 3 for 3+ months) have been challenged for being excessive, unnecessary or poorly managed

Key Legal Issues in Credit Hire Disputes

At Lacey Solicitors, we act on behalf of insurers and AMCs and regularly advise on credit hire claims. Four common issues emerge in car crash-related cases:

1. Need

Was a replacement vehicle actually necessary? Courts will consider:

  • Whether you had another car available
  • Your daily mileage
  • Public transport alternatives

2. Duration

Was the vehicle hired for longer than necessary? Delays caused by you or the AMC on your behalf can reduce the compensation recoverable following the crash.

3. Hire Rate

AMCs offer a premium service and ask for no money upfront.  For that reason they often charge credit hire rates, which are higher than normal and higher than you might find from a high street provider. Unless you can prove impecuniosity (financial hardship), you may only be entitled to claim the basic hire rate (BHR)—i.e. the rate of a high street provider.

4. Impecuniosity

To justify full credit hire costs, you must prove, that as a matter of priorities, you couldn’t afford a hire car from a high street provider after the crash. Courts require documentary evidence such as:

  • Bank statements
  • Payslips
  • Regular monthly expenses

Without this, your claim for the full hire cost may be reduced or rejected.


When Should You Avoid an AMC After a Car Crash?

You should think twice about using an AMC if:

  • You have another vehicle or public transport access
  • Liability for the crash is unclear
  • You are unclear about the terms and conditions of credit hire

How to Protect Yourself After a Crash

  • Ask for Full Details: Get written information about what you’re signing and a copy of any agreement.
  • Speak to a Solicitor First: Before entering into a credit hire or repair agreement after a car crash, get legal advice—especially if liability is in dispute.  Most road traffic accident solicitors will be able to guide you to a reputable AMC.
  • Request Transparency: Ask the AMC directly who is liable if the third-party insurer refuses to pay or if a court finds you liable.

Our Experience and How We Can Help

At Lacey Solicitors in Belfast, we represent individual motorists, business fleets, brokers and insurers facing legal challenges after a crash. We offer:

  • Legal representation in credit hire disputes
  • Advice on whether to use an AMC following a car crash
  • Support in claims for hire/repair costs as well as defending such claims

Conclusion: AMCs Can Help After a Car Crash — But Only If You Know the Risks

Accident management companies can provide essential services—particularly in non-fault car crashes—but not all AMCs are created equal. Unclear agreements, lack of disclosure, and liability disputes can quickly turn what you thought was a simple “free” replacement car into a costly legal battle.

If you’ve been involved in a crash and are unsure whether to use an accident management company, or if you’re facing a credit hire dispute, contact our experienced team at Lacey Solicitors.


Need help with a credit hire or crash-related claim? Call us today at 028 90 896540 or email info@laceysolicitors.com.

Use our online portal for expert advice on car crash claims and insurance law in Belfast and Dublin.

Irish Supreme Court Refines the Test for Dismissal of Actions for Want of Prosecution

The Supreme Court’s recent ruling in Kirwan v Connors & Ors [2025] IESC 21 brings much-needed clarity to how Irish courts handle inordinate and inexcusable delay in litigation. This landmark decision is especially significant for insurers, defendant solicitors, and claims handlers combating stale or inactive claims.

Background: A Decade of Delay

 

The underlying case in questionconcerned a professional negligence action by Mr Kirwan against his solicitor. Proceedings were initiated by Mr. Kirwan in 2013 however he did not progress his case for five years.  The Defendant brought an application to court in 2018 to have Mr Kirwan’s case dismissed for delay in prosecuting his claim pursuant to Order 122 Rule 11 of the Rules of the Superior Courts, and/or the inherent jurisdiction of the Court

The High Court agreed and dismissed Mr Kirwan’s case for inordinate and inexcusable delay. using the principles in Primor.  This decision was upheld on appeal to the Court of Appeal.

On final appeal, the Supreme Court affirmed the dismissal, but used the opportunity to clarify the applicable principles and propose a more structured approach.


The Primor Principles: A Quick Recap

 

In the case of Primor Plc -v- Stokes Kennedy Crowley [1996] 2 IR 459 it was decided that the following three limbs must be taken into consideration in the context of delay:

  • Is the litigation delay inordinate?
  • Is the delay inexcusable?
  • Does the balance of justice favour dismissal?

A balance was to be struck by the Courts in ensuring the Constitutional requirement that justice was administered effectively and expeditiously, and that procedural fairness was adhered to.


Kirwan Principles Now Applicable 

 

(Per O’Donnell C.J. at para. 26 – Kirwan v Connors & Ors[2024] IESC):

1. Inactivity < 2 Years

Until the point is reached where there has been inactivity for two years a claim should only be dismissed if the claim is an abuse of the process or there is prejudice to the defendant to the level required to ground an application under the O’Domhnaill v Merrick jurisdiction.

2. Inactivity ≥ 2 Years

After two years of total inactivity, a claim may be dismissed for want of prosecution. It is likely that a claim will only be dismissed at this point if in addition to the period of inactivity a plaintiff can point to some additional prejudice or other factor pointing towards dismissal. If a court does not dismiss the claim, it would be entitled to make strict case management directions on the basis that non-compliance with such directions would itself justify dismissal

3. Inactivity ≥ 4 Years

If there has been four years total inactivity then the claim should be dismissed if it is dependent on oral evidence so that the defendant is exposed to the risk of failing recollections and witness reluctance that inevitably accompanies a long effluxion of time, unless the plaintiff persuades the court that there are compelling reasons why the claim should not be dismissed and can be properly allowed to go to trial. Conversely, if there are factors such as specific prejudice to the defendant that will strengthen the case for dismissal, but it should be emphasised that it is not necessary to point to any such factor: passage of this amount of time is itself enough and the plaintiff should bear the onus of establishing that there are reasons that the case can properly proceed.

4. Inactivity ≥ 5 Years

Finally, where there has been a cumulative period of complete inactivity for more than five years…the court should have a generous power to dismiss cases, and the court should feel free to dismiss the proceedings unless satisfied that there is a pressing exigency of justice that requires that the case be permitted to go to trial. This would include exceptional situations in which the plaintiff faced educational social or economic disadvantage, or otherwise in progressing their action, in very unusual cases in the realm of public law where the proceedings disclose an issue the public interest demands should be litigated to conclusion or where there has been serious misconduct by the defendant in the course of the proceedings.


A Realistic View of Litigation Delay

 

Chief Justice O’Donnell reflected on the realities of litigation, cautioning against the idealistic view that every case should proceed to trial unless manifestly unfair.

He noted that:

“Many more claims are commenced than ever resolved… such claims are commenced for a range of reasons and not merely because a plaintiff considers that they have been injured…”

He acknowledged that litigation decisions are driven by cost, witness availability, and procedural strategy. Importantly, requiring a defendant to defend a case after years of inaction—even if theoretically still ‘fair’—may be fundamentally unjust.

This pragmatic view supports insurers and defence counsel seeking early dismissal in long-dormant files. The Court expressly recognised that delay alone can constitute prejudice, even where documentation remains intact.


Training for Insurers: Stay Ahead of the Curve

 

This decision provides significant procedural clarity for addressing stale claims and litigation delay. Defendant representatives dealing with dormant or stale files should apply the established thresholds to advise on strike-out prospects with their instructing insurers.

The Kirwan v Connors case does however stipulate that the test is not rigid but remains a matter of judicial discretion. It acknowledges that judges may have differing opinions in borderline cases, which is an inherent and necessary aspect of the legal system. The goal of the jurisprudence is not to dictate outcomes in marginal cases but to provide enough guidance to resolve most cases without lengthy hearings and appeals. This refinement of the Primor test aims to expedite decisions and focus on key issues in more balanced claims.

“In any other field of activity, two years is a very long time to do nothing. The administration of justice should not be different.”

Lacey Solicitors is an Irish Insurance law firm and we regularly deliver training sessions to insurers on the evolving legal and procedural landscape of insurance litigation on the entire island of Ireland.

If your team would benefit from a practical, up-to-date training on litigation tactics in Ireland, please use the Contact Us section of our website to arrange a training session.

 

Use of a Motor Vehicle Under Irish Insurance Law: Revisiting Urban and Rural Recycling and Section 56 RTA 1961

 

In a decision with significant implications for motor and employer’s liability insurers, the Supreme Court provided much-needed clarification on what constitutes the “use” of a motor vehicle under Irish law. The case—Urban and Rural Recycling Ltd & RSA Insurance Ireland DAC v Zurich Insurance plc [2024] IESC 43—examined the boundaries of Section 56 of the Road Traffic Act 1961, with the Court ultimately holding that an employer’s liability to an injured employee, arising from the operation of a stationary vehicle during the course of employment, falls within the scope of compulsory motor insurance.

The ruling followed a successful appeal by RSA Insurance, which had declined indemnity on the basis that its employer’s liability policy excluded claims covered under the Road Traffic Acts. The core legal question before the Court was whether such liability ought to have been covered under the company’s motor policy with Zurich.


Case Background

Mr. Joseph Moore, an employee of Urban and Rural Recycling Ltd, suffered catastrophic injuries in 2013 when a bin fell and struck him on the head while he was operating a lifting mechanism on a recycling truck. The truck, parked at the side of a public road, was owned and operated by the company as part of its normal business.

The company held:

  • A motor fleet policy with Zurich Insurance, and
  • An employer’s liability policy with RSA, which excluded liability falling under the Road Traffic Acts.

Both insurers denied liability, prompting a legal dispute to determine who was obliged to indemnify the employer for the €4.75 million settlement agreed with the injured employee.


Questions to be answered on Use of a Motor Vehicle Under Irish Insurance Law

The case turned on whether the employer’s liability fell within the scope of Section 56(1)(a) of the Road Traffic Act 1961, which prohibits the use of a vehicle in a public place without motor insurance that covers liability for injury caused by its negligent use.

The Supreme Court was asked to determine:

  1. Whether a body corporate can be a “user” of a vehicle under the Act;
  2. Whether an employer can be a user through the actions of an employee acting in the course of their duties;
  3. Whether the operation of equipment on a stationary vehicle constitutes “use” within the meaning of Section 56.

Expanded Interpretation of ‘Use’ Under Irish and EU Law

 

Domestic Context (Road Traffic Act 1961)

Section 56(1)(a) of the RTA prohibits a person from using a vehicle in a public place unless they are insured against all sums they may be liable to pay as damages for injury caused by the negligent use of the vehicle.

Historically, “use” in Irish motor insurance law was often narrowly construed to mean driving or moving a vehicle. However, the Supreme Court has now confirmed that this view is no longer tenable, particularly in light of the European Motor Insurance Directives.

EU Law and Functional Approach to “Use”

In its judgment, the Court took a purposive approach, holding that the word “use” in this context is not limited to driving or road travel. Relying on the wording of the Directive 2009/103/EC and related EU case law, the Court reaffirmed that “use” includes any function consistent with the ordinary operation of the vehicle as a means of transport, including static functions such as loading.

This interpretation mirrors the Court of Justice of the European Union’s approach in several key cases, including Vnuk, Rodrigues de Andrade, and more recently Línea Directa Aseguradora SA v Segurcaixa (Case C-100/18), where a stationary vehicle that caught fire while parked in a private garage was deemed to be in “use” for the purpose of the Directive.

In Línea Directa, the CJEU held that a vehicle remains within the scope of compulsory insurance even when it is parked and not in motion, provided the vehicle is still being used in a manner consistent with its transport function. That principle was instrumental in shaping the Supreme Court’s reasoning.


Case Summary: Línea Directa Aseguradora SA v Segurcaixa [2019] (C-100/18)

In Línea Directa, the European Court of Justice (ECJ) addressed whether damage caused by a fire in a stationary vehicle (parked in a private garage and not moved for over 24 hours) fell within the meaning of “use of vehicles” under Article 3 of Directive 2009/103/EC.

Facts

  • A car caught fire due to an electrical fault in a private garage, causing property damage.
  • The insurer of the car (Línea Directa) denied liability, arguing that the vehicle was stationary and not in use.
  • The ECJ was asked whether such a situation was covered by compulsory motor insurance.

ECJ Ruling

The Court held that:

  • “Use” of a vehicle includes being parked between journeys, as parking is a natural and necessary step in the operation of a vehicle as a means of transport.
  • The vehicle’s stationary status did not exclude it from the Directive’s scope.
  • Fire caused by a part of the vehicle (e.g., electrical system) is within the remit of “use” if the vehicle is being used in accordance with its function as a means of transport.

This ruling has been explicitly cited by the Irish Supreme Court as a key influence in broadening the understanding of “use” to include operational functions of a stationary vehicle, such as waste loading in Urban and Rural Recycling.


Supreme Court Decision

The Supreme Court determined:

  • The company was a user of the vehicle through the actions of its employee.
  • There is no requirement in the legislation that “user” must refer to a natural person.
  • Multiple users can exist simultaneously. A user (the employer) may be liable to another user (the employee) if their negligence causes injury.

The lift mechanism was part of the vehicle’s ordinary equipment and its operation formed part of the vehicle’s normal function in waste collection. On this basis, the Court concluded that the injury arose from the negligent “use” of the vehicle within the meaning of Section 56.

Since RSA’s employer’s liability policy specifically excluded Section 56 Liabilities, Zurich—as the motor insurer—was held responsible for providing indemnity.


Legislative Criticism and Call for Clarity on Use of a Motor Vehicle Under Irish Insurance Law

In delivering the judgment, the Court also addressed broader concerns about the legal framework for compulsory motor insurance in Ireland. Section 56, it noted, was not designed with EU obligations in mind, and subsequent amendments have not sufficiently modernised it. The piecemeal development of this area of law, in the Court’s view, poses a real risk of non-compliance with European directives.

The Court issued a clear call for legislative reform, warning that if Irish law fails to align fully with the Directive, the State may ultimately be exposed to liability for compensating victims where insurers would otherwise be responsible.

“A complete and coherent legislative overhaul of the compulsory motor insurance obligation is long overdue.”
Murray J.


Practical Implications for Insurers

 

Motor Insurers

The decision confirms that motor policies must be prepared to respond to a broader range of risks than previously assumed. Claims involving injuries during the stationary use of a vehicle—especially involving operational equipment—may fall within compulsory insurance.

Employer’s Liability Insurers

Insurers with exclusions for liability falling under the Road Traffic Acts can now rely with greater confidence on the enforceability of those provisions in similar contexts.

Brokers and Claims Management

This case underlines the importance of clarity in policy drafting and risk allocation across multi-policy programmes. In sectors involving regular vehicle-based operations (e.g. waste management, construction, logistics), policyholder education and internal claims coordination will be essential.


Conclusion

The Urban and Rural Recycling case marks a welcome and authoritative moment in the interpretation of use of a motor vehicle under Irish insurance law. By aligning more closely with evolving EU jurisprudence, it ensures greater protection for victims, clearer delineation of insurance liabilities, and sets the stage for overdue legislative reform.

Insurers, brokers, and corporate policyholders should act now to audit and align policy language, claims handling practices, and underwriting assumptions with this broadened scope of what it means to “use” a motor vehicle under Irish and EU law.

Lacey Solicitors is an all-island Insurance law firm and we regularly deliver training sessions to insurers on the evolving legal and procedural landscape of motor insurance in Ireland. These sessions are available both in person and online, tailored to claims teams, legal departments, or senior handlers.

If your team would benefit from a practical, up-to-date session on policy, please use the Contact Us section of our website to arrange a training session.

 

Lacey Solicitors Finalists in Four Major Categories at the 2025 LEAP Irish Law Awards

Lacey Solicitors, a prominent insurance and litigation law firm with offices in Belfast and Dublin, has been named as a finalist in four distinguished categories at the 2025 LEAP Irish Law Awards. These nominations affirm the firm’s commitment to delivering high-quality legal representation and reinforce its reputation as one of the most respected law firms in Ireland and Northern Ireland.

As one of the most competitive years on record, the Irish Law Awards continue to spotlight the finest legal talent across the island of Ireland.  A full list of finalists for each category can be found here.  Lacey Solicitors’ recognition across multiple categories cements its position as a legal leader in insurance litigation and personal injury law.


Lacey Solicitors – 2025 Irish Law Awards Finalists

1. Civil Litigation Firm of the Year

Recognised as a top-tier civil litigation law firm in Ireland, Lacey Solicitors has demonstrated exceptional skill in managing complex insurance disputes. The firm’s civil litigation solicitors in both Belfast and Dublin are known for their strategic approach, dedication to client outcomes, and courtroom expertise.

2. Excellence & Innovation in Client Services

This category acknowledges Lacey Solicitors’ unwavering focus on client satisfaction, innovation, and use of legal technology. Their commitment to LEXCEL means a responsive, client-centred service across all departments — from cross-border insurance litigation to complex property disputes.

3. William Wilson – Property Lawyer of the Year (Finalist)

William Wilson, a senior solicitor at the firm, has been recognised for his outstanding work in property law across Northern Ireland. From residential purchases to commercial property transactions, his experience and professionalism make him a trusted legal advisor for both individuals and businesses.

4. Ruaidhri Austin – Personal Injury Lawyer of the Year (Finalist)

Ruaidhri Austin has been shortlisted for his excellence in personal injury law in Ireland and Northern Ireland.  He has been recognised for combining a defence background with a passion for securing justice for innocent victims and is a respected campaigner for cross‑sector collaboration to ensure fair outcomes for all.


Belfast and Dublin Solicitors Celebrated for Legal Excellence

Lacey Solicitors’ recognition at the LEAP Irish Law Awards 2025 underscores its continuing reputation as a leading provider of legal insurance services in both Northern Ireland and the Republic of Ireland. With offices in Belfast and Dublin, the firm continues to deliver outstanding results across key practice areas:

“We are incredibly proud to be finalists in four prestigious categories this year. Our team works tirelessly to deliver exceptional legal service, and we’re particularly pleased to see William Wilson and Ruaidhrí Austin recognised for their dedication and expertise,” said Terry Lacey, Senior Partner.


About Lacey Solicitors – Insurance and Injury Litigation Experts

With decades of combined legal experience, Lacey Solicitors offers comprehensive legal solutions from strategically located offices in Belfast and Dublin. The firm is known for:

  • Expert legal advice tailored to client’s needs

  • A results-driven approach to litigation

  • Deep experience in insurance claims, civil disputes, and property transactions

  • A strong cross-border presence for clients operating in both jurisdictions


Contact Lacey Solicitors – Belfast & Dublin Offices

Looking for expert legal representation in civil litigation, insurance law, personal injury, or property law in Ireland? Contact Lacey Solicitors today using our online contact page.

Drop in Medical Negligence Claims Compensation Payments by Irish State Claims Agency (SCA)

A significant reduction in the overall sum paid out for medical negligence claims  in Ireland has led to a drop of nearly €90 million in compensation paid by the State Claims Agency (SCA) in 2024. New data reveals that damages payments related to clinical care cases fell by more than €65.4 million, dropping to €210.5 million in 2024.

 

State Hospitals, the NHS and the private healthcare sector are all filled with exceptionally talented, caring professionals who dedicate their lives to providing us with invaluable care during our most vulnerable moments. These healthcare workers are often under intense pressure, balancing high caseloads and dealing with complex medical situations. Their commitment to patient care is unparalleled, and in many cases, they deliver outstanding results.  However, despite their best efforts, medical negligence can still occur. Often, factors outside an individual healthcare worker’s control, such as staffing shortages, limited funding, or overwhelming patient demand, can contribute to situations where medical care falls below the expected standard. When these unfortunate incidents happen, patients deserve to know their rights and have access to justice.

The Irish Times reports a Drop in pay-outs for medical negligence claims but what does this mean?

Total Compensation Payments in 2024

 

The total damages paid across all categories amounted to €286.9 million in 2024, a decrease of €89.9 million from the €376.8 million paid out in 2023. These figures, provided to Social Democrats TD Aidan Farrelly, highlight the importance of scrutinising the state’s financial outgoings, particularly in the area of medical negligence and other claims.

Medical Negligence Claims: A Major Drop in Pay-outs

 

The reduction in compensation for medical negligence claims is the most significant change in the 2024 data. Clinical negligence covers a wide range of cases where patients suffer due to substandard care. This includes:

  • Surgical errors
  • Misdiagnosis or delayed diagnosis
  • Medication mistakes
  • Birth injuries

The decline in pay-outs for medical negligence claims could have serious implications for victims seeking fair compensation for the harm they have suffered. If you or a loved one have been affected by medical negligence, consulting an experienced medical negligence solicitor firm like Lacey Solicitors Belfast and Dublin is essential for securing the compensation you deserve.

Other Claims with Increased Compensation Payments in 2024

 

While medical negligence claims saw a drop, other categories of claims saw notable increases, including:

  1. Physical Hazards Exposure: Claims related to slips, trips, and falls rose by €4.6 million, totalling €21 million.
  2. Behavioural Hazards Exposure: Claims involving violence, harassment, or abuse increased by €3.9 million, reaching €15.2 million in 2024.
  3. Psychological Hazards Exposure: Cases involving wrongful death or psychological trauma rose by €3.6 million, totalling €28.3 million in pay-outs.
  4. Crash/Collision Claims: Payments for collision claims involving state vehicles, such as Garda or HSE cars, increased by more than €2.2 million, amounting to €5.5 million.

 

Factors Behind the Fluctuating Medical Negligence Payments

 

The State Claims Agency points out that the mode of settlement in clinical negligence claims can vary. In some cases, pay-outs are made as a lump sum, while in others, interim payments are made over several years. This variability means that the payments in any given year do not necessarily reflect the total cost of a claim.

Several factors influence the movement in compensation amounts, including settlements in mass actions and one-off significant payments. The SCA has stated that the figures provided may not always reflect the conclusion of the claims within the year the payments were made.

Rising Liabilities for Clinical Negligence and Other Claims

 

Despite the drop in pay-outs, the outstanding liabilities for claims remain substantial. According to the Comptroller and Auditor General (C&AG), the SCA paid a total of €574 million in settlements, awards, and expenses in 2023. By the end of 2023, the outstanding liability for claims was estimated at €5.185 billion, with the total amount expected to rise further. The full liability figures for 2024 will be published in the upcoming annual report.

What Does This Mean for Victims of Medical Negligence?

 

For those affected by clinical negligence, it is crucial to seek expert legal advice from a qualified medical negligence solicitor. At Lacey Solicitors, we specialise in handling medical negligence claims and can guide you through the process to ensure you receive the compensation you deserve.

If you or a family member has been harmed due to medical errors, our team of experienced solicitors can help you take the necessary legal steps to seek justice and compensation. We offer free consultations, so you can get initial advice and don’t need to worry about the financial implications of pursuing your case.

Contact a Medical Negligence Solicitor at Lacey Solicitors Today

 

If you’ve been affected by medical negligence in Ireland, don’t delay in reaching out to a trusted medical negligence solicitor. At Lacey Solicitors, we are here to offer expert legal support and guide you through the process of claiming compensation for your injuries or suffering.  Read our Guide to Medical Negligence Claims in Northern Ireland and use our online form to contact us.

Learn More About Ruaidhri Austin, Partner at Lacey Solicitors

Ruaidhri Austin, Partner at Lacey Solicitors, is a highly regarded clinical negligence solicitor with a wealth of experience in handling complex claims. Ruaidhri has successfully represented numerous clients in high-profile medical malpractice cases.

To find out more about Ruaidhri’s expertise and the medical negligence cases he has worked on, visit his Partner Bio.

Further Calls from Mr Justice Twomey for Discovery Reform in Irish Courts.

In a recent judgment delivered on 27th February 2025 in the case of Recorded Artists Actors Performers Ltd v. Phonographic Performance (Ireland) Ltd, Mr. Justice Twomey provided a compelling commentary on the inefficiencies and financial burden caused by Ireland’s outdated discovery rules. The case sheds light on a pressing issue that has been repeatedly identified in the Irish courts – the need for immediate reform in discovery practices.

Our office last month provided our analysis on the Discovery procedure in Ireland with reference to the ongoing Conor McGregor Saga.  This week, Justice Twomey’s observations echo the sentiments of Judge Hogan in the Court of Appeal decision in Tobin v. Minister for Defence, where he stated:


“…this appeal serves to illustrate the crisis – and there really is no other word for it – now facing the courts regarding the extent of the burdens, costs, and delays imposed on litigants and the wider legal system by the discovery system as it presently operates.”


This stark assessment captures the essence of the crisis facing the Irish legal system, with discovery rules that are not only outdated but are increasingly proving to be an obstruction to justice, placing heavy financial and procedural burdens on all parties involved.

The 19th-Century Legacy of Discovery Rules

 

Justice Twomey’s commentary draws attention to the continuing use of discovery rules based on the 1882 case Compagnie Financière et Commerciale du Pacifique v Peruvian Guano Co, which are, he says, ill-equipped to deal with the modern challenges posed by the explosion of electronic data. He echoed the findings of the Kelly Report of 2020 namely that these rules are “completely unsuited” to an era of digital information. Despite this clear mismatch, the Irish courts are still applying these antiquated rules, leaving litigants to navigate a discovery process described as a “monster.”

The Kelly Report recommended a straightforward solution: the introduction of a new draft order to replace the existing discovery rules. Yet, despite the passage of four years since the report’s publication, these reforms remain unimplemented.


“All of this means that this Court, which is supposed to administer justice, has no choice but to apply 19th century discovery rules that ‘obstruct’ justice.”


Financial Burden and the “Monster” of Discovery

 

Twomey brought the financial impact of the discovery process into sharp focus. The defendant in this case was required to search an astonishing 1.78 million documents for the purpose of discovery, which was eventually narrowed down to 81,378 potentially relevant documents. With six reviewers working at a rate of 400 documents per day, the process would take more than seven weeks. Twomey estimates that if it were just one lawyer tasked with reviewing the documents, it would take nearly an entire year of full-time work.


“This means that a person who is unlucky enough to be involved in litigation in the High Court could end up having to pay for one lawyer to work full time doing nothing else for a year for the purposes of just one aspect of the litigation, i.e. discovery.”


Justice Twomey highlighted that the cost of having one lawyer review these documents could reach €250,000, based on an estimated hourly rate of €150. If both the plaintiff and defendant had similar discovery costs, the total could climb to €500,000 for discovery alone. These figures highlight the enormous financial burden that the discovery process places on litigants, particularly in complex cases such as commercial disputes or insurance claims, where large volumes of documents are common.

The Tobin case further quantified the financial burden, showing that discovery alone can account for up to 50% of the total costs of litigation in some cases.

The Crisis of Discovery in the Legal System

 

The legal profession represented on the Review Group in the Kelly report unanimously recommended ‘the abolition of discovery as it is now known.’

The costs associated with discovery often represent a substantial portion of total litigation expenses, and in complex cases, these costs can spiral out of control, deterring parties from seeking legal redress altogether.

The failure to modernise the discovery process is a missed opportunity to create a more efficient and equitable justice system.  The current rules contribute to delays and cost overruns that undermine confidence in the legal system.

The Call for Discovery Reform

 

The Kelly Report made it clear that the Irish legal system requires an urgent overhaul of discovery rules. The proposed reforms were designed to be both practical and cost-effective, but they remain stalled, leaving the courts to continue applying a system that has been criticised for decades.

Twomey highlights that whilst the courts have no role in changing these 19th century rules (as this is the job of the Oireachtas), it is however the role of the courts to try to improve the system for litigants wherever possible.

The Supreme Court in Tobin argued that the advantages of discovery still largely outweigh its disadvantages but the Kelly Report Review Group took a radically different view. They concluded that discovery, as it currently operates, represents a real and pressing threat to the administration of justice. The Review Group argued that it is no longer just an inefficient process but one that has grown into a “monster,” necessitating far-reaching reform to prevent further obstruction of justice.

As Justice Twomey observed, the failure to act on the Kelly Report’s recommendations is frustrating, particularly given the mounting financial and procedural costs caused by the current system. The Review Group’s call for discovery reform is not merely a suggestion for incremental change but a call for a radical overhaul of how discovery is conducted in Irish courts, recognising the significant barriers it now presents to justice.

For over 20 years, Irish courts have recognised the need for change. From Sheehy v. Government of Ireland (2002) to Thema International Fund v. HSBC (2011), various judgments have highlighted how the discovery process has become more of a hindrance than a help in delivering justice.


‘Rather than assisting the administration of justice [the discovery process] had over the years become a potential source of injustice itself’


Conclusions on Irish Discovery Reform

 

Justice Twomey’s commentary once again highlights the urgent need for discovery reform in Irish courts. The decision draws attention to the financial burdens imposed by the outdated rules, which were designed in a different era and no longer serve the needs of modern litigation.

The current discovery system in Ireland is not only inefficient but also detrimental to the financial well-being of those involved in litigation. The failure to implement the reforms suggested in the Kelly Report represents a missed opportunity to streamline the discovery process, reduce legal costs, and improve access to justice.

It remains for the Oireachtas to act, ensuring that the discovery process evolves in line with modern legal and technological realities. Without this change, the “monster” of discovery will continue to obstruct justice and drive up costs for all parties involved.

Case Study – Ciara’s £6,000 Settlement for her Allergic Reaction Work Accident Claim in Belfast

Case Study: Successful Work Accident Claim – Ciara’s £6,000 Settlement

Client: Ciara
Settlement: £6,000
Location: Belfast
Case Type: Work Accident Injury Claim


Overview: Ciara’s Work Accident and Injury Claim

Ciara, who suffers from a severe nut allergy, was employed at a popular Belfast hotel. On the day of her accident, a number of new chefs from across the UK and Ireland were testing new menu items. Among the dishes being tested was a chocolate-based dessert containing nuts, which Ciara was unaware of.

Although Ciara did not consume or touch the dessert, she was in close proximity to the kitchen where the dish was being prepared. Within minutes, Ciara began experiencing difficulty breathing and developed a rash, signs of a severe allergic reaction. Upon realizing that the dessert contained nuts, she immediately used her Epipen and was driven to the Royal Victoria Hospital in Belfast for urgent treatment.


Why Ciara Contacted Lacey Solicitors

Feeling frustrated and concerned about her safety at work, Ciara sought legal advice from Lacey Solicitors’ personal injury team. She was given a free, no-obligation consultation with Ruaidhri Austin, Partner at Lacey Solicitors.

After discussing her case, Ciara decided to pursue a personal injury claim against her employer for failing to ensure her safety in the workplace.   Lacey Solicitors were impressed at the steps taken by Ciara following the accident at work Ruaidhri sent a formal letter of claim to the hotel’s management and arranged for medical reports from an emergency medicine consultant from Royal Victoria Hospital in Belfast to support Ciara’s case.


The Employer Denies Liability

Ciara’s employer quickly denied any liability, arguing that they had taken all reasonable steps to ensure her safety. Their Insurance company claimed Ciara’s allergic reaction was not caused by the menu testing event, denying the presence of any nuts in the kitchen that day. The employer also suggested that Ciara may have encountered nuts elsewhere prior to her shift.

Lacey Solicitors rejected these claims on Ciara’s behalf and immediately issued court proceedings against her employer claiming that they were in breach of the Health and Safety at Work Order 1978, the Control of Substances Hazardous to Health Regulations (NI) 2003 and the Management of Health and Safety at Work regulations (NI) 2000.


Settlement Negotiations and Legal Strategy

The insurance company on behalf of Ciara’s employers appointed Solicitors to Defend the case. They maintained that the injury was minimal lasting no more than 30 minutes and that the matter should be dismissed by the court. Furthermore, they warned Ciara that if the case proceeded, she could be ordered to pay their legal fees.

Lacey Solicitors firmly disagreed with the their position, advising Ciara that she had a strong case and should continue with the legal process.

Ciara’s employers solicitors eventually agreed to enter into settlement discussions. Although they initially proposed a minimal compensation amount, arguing that Ciara’s injury lasted only about 30 minutes, Lacey Solicitors successfully negotiated a settlement of £6,000 for Ciara’s injury, as well as her legal fees.  Ciara received her compensation four months after we issued legal proceedings.


Why Choose Lacey Solicitors for Your Work Accident Claim

At Lacey Solicitors, with offices in Belfast and Dublin, we have a reputation as experts in insurance law and are committed to ensuring you receive fair compensation for injuries sustained in the workplace. Our expert team offers tailored legal advice, guidance, and representation to support you throughout the claims process.


Contact Lacey Solicitors in Belfast Today

If you’ve been injured at work, you can trust Lacey Solicitors to guide you through the claims process. We offer a free initial consultation with one of our expert solicitors who will help you understand your legal options.

Get in touch today using our online form to speak with a trusted accident at work solicitor in Belfast. We’re committed to providing you with expert legal advice and representation to help you get the compensation you deserve.

Stepping Out Safely: How to Be a Safe Pedestrian This Winter in Northern Ireland and Ireland

Winter walking brings its own set of challenges, with darker mornings, icy roads, and reduced visibility. Staying safe as a pedestrian is especially crucial during this time of year. According to the RSA, 2023 saw 38 pedestrian fatalities on Irish roads, the highest number in 15 years. To help you stay safe this winter, Lacey Solicitors have compiled a practical guide tailored for pedestrians across Northern Ireland and Ireland.

STOP, LOOK, LISTEN: Essential Road Safety

The Green Cross Code—STOP, LOOK, LISTEN—remains one of the simplest yet most effective ways to protect yourself when crossing the road. Here are some key do’s and don’ts to keep in mind:

NEVER:

  • Cross roads at bends or blind spots.
  • Cross between parked cars.
  • Cross while using your phone or when distracted.

ALWAYS:

  • Use pedestrian crossings such as zebra crossings, traffic lights, or traffic islands.
  • Stick to footpaths whenever possible.
  • If no footpath is available, walk on the right-hand side of the road, facing oncoming traffic, and stay as far off the road as possible.
  • Remove headphones and listen carefully for oncoming vehicles before crossing. Even if you don’t see a vehicle, one could be approaching.

Winter Awareness: Staying Visible and Alert

Winter months bring poor weather and limited daylight, which can make pedestrians harder to spot. Follow these tips to ensure visibility:

  • Stick to well-lit, public roads with clear footpaths during early mornings or evenings.
  • Wear fluorescent, reflective clothing to make yourself easily identifiable. Reflective gear is essential for children and pets, ensuring they can be seen from a distance.

Additional Tips:

  • Be extra cautious during fog, rain, or icy conditions, as drivers may have reduced stopping times.
  • Teach children the importance of wearing bright clothing and practicing road safety.

Alcohol Awareness During Festive Celebrations

With the festive season fast approaching, it’s vital to remember how alcohol impacts decision-making as a pedestrian.

  • Avoid walking home after drinking—use public transport, arrange a taxi, or rely on a designated driver.
  • Stay aware of your surroundings and look out for others who may be distracted or impaired.

Step into Safety: Protecting Children

Pedestrian accidents peak among children aged 12, often when they start traveling independently. Over half of these accidents occur during after-school hours. As parents and guardians, teaching children about pedestrian safety can have a lasting impact.

Practical Steps for Parents:

  • Help children map out the safest routes to school or frequently visited places.
  • Emphasize the importance of using crossings and being cautious around busy roads.
  • Encourage responsible pedestrian habits, which pave the way for safer future drivers.

Stay Safe, Stay Healthy

Walking during the winter months is a fantastic way to maintain physical and mental well-being. However, safety should always come first. By staying alert, visible, and mindful of the rules, you can enjoy the benefits of walking while minimizing risks.

For more expert advice on personal safety and legal support in Northern Ireland and Ireland, get in touch with Lacey Solicitors. We’re here to help.

Stay safe, and step into the winter season with confidence.

Insurers are likely to welcome Discount Rate changes

Insurers are likely to welcome the news that the Northern Ireland Personal Injury Discount Rate is to be set at +0.5%. The rate that it replaces had been set at -1.5%. In contrast the rate is still lower than the rate in the Irish State which stands at +1.5%.

The Government Actuary Department announced the rate following its report on the 24thSeptember 2024. The rate in Scotland has been raised from -0.75% to +0.5%.

The Discount Rate is used to determine lump sum damages awards in serious and catastrophic injury claims, where awards are made for future losses. The lump sum payments are intended to provide people with full and fair financial compensation for all expected losses and costs caused by their injuries.

Where part of a claim for future losses is settled as a cash amount, the lump sum is calculated allowing for the period over which losses and costs are expected to be met and the assumed investment return that the individual is expected to earn on the award over time. Factors taken into consideration include, the investment period, allowance for tax and investment expenses, damages inflation assumption and a notional investment portfolio.

The raise in the Discount Rate was expected, following a recent sharp rise, after a lengthy period of historically low interest rates.

How Much is My Personal Injury Claim Worth?

Thinking of making a claim for compensation for a personal injury in Northern Ireland? How much is your personal injury claim worth and how much compensation should you receive?

 

If you’ve been injured in an accident that wasn’t your fault in Northern Ireland, you may be entitled to compensation. The amount of compensation you can claim depends on the specifics of your case, including the type of injury and the impact it has had on your life. Whether you’ve suffered an injury in a road traffic accident, at work, or elsewhere, it’s important to understand how much compensation you might be entitled to.

 

What is My Personal Injury Claim Worth?

 

The value of a personal injury claim is influenced by multiple factors. While there’s no set amount, experienced solicitors can give you an estimate based on your situation.

 

Factors which impact the worth of a personal injury claim include:

 

  1. A person’s age and pre-accident health
  2. The type and severity of injury sustained
  3. Any long-term prognosis
  4. The medical care provided to date and any future medical expenses
  5. The impact on a person’s life and career
  6. Whether your own actions contributed to any of the injuries sustained

 

More severe injuries, such as catastrophic injury claims like quadriplegia, can attract substantial compensation, with awards from the courts reaching up to £870,000.

 

Personal Injury Compensation Breakdown in Northern Ireland

Here’s a closer look at compensation estimates for various types of injuries in Northern Ireland:

  1. Severe Brain Injury Claims
    Compensation for severe brain injuries typically ranges from £500,000 to £850,000.

  2. Road Traffic Accident Claims

    • Minor injuries like whiplash can yield £5,000 if recovery occurs within six months.
    • For more prolonged recovery (up to 24 months), compensation can be as much as £22,500.
      Road traffic accidents can also result in lost earnings and vehicle repairs, all of which are compensable under special damages.
  3. Industrial Disease Claims

    • Ireland’s rich industrial heritage particularly in relation to its shipbuilding has meant that asbestos claims are particularly prevalent in this jurisdiction in comparison to other European countries
    • Pleural plaques (common in asbestos exposure cases) can lead to compensation of up to £22,000.
    • More severe cases, such as Asbestosis, can attract pay-outs of up to £125,000.

What Are Special Damages?

 

In addition to compensation for pain and suffering, you may also claim for financial losses directly resulting from your injury. These are called special damages and can cover:

  • Damaged property or items
  • Loss of earnings (past and future)
  • Car repairs or hire
  • Medical care
  • Travel expenses
  • Rehabilitation and therapy costs
  • Specialist equipment (e.g., prosthetics, hearing aids)

Special damages are essential for covering out-of-pocket expenses incurred because of the accident. If, for example, you are injured in a car accident, you could claim for vehicle repairs, hire car costs, lost income, and medical treatment expenses.

Compensation for a Minor Back Injury in Northern Ireland

For a minor back injury where full recovery occurs within 6 to 24 months, the typical compensation amount is up to £22,500. If the injury requires longer recovery or causes lasting effects, the compensation amount may increase.

Whiplash Compensation in Northern Ireland

Whiplash injuries to the neck are fairly common injuries in road traffic accidents, especially rear-end collisions. Compensation for whiplash varies:

  • For a full recovery within 6-12 months, compensation can range up to £7,500.

 

Average Personal Injury Compensation in Northern Ireland

Because personal injuries vary greatly, it’s difficult to pinpoint an average pay-out. The compensation you receive will depend on the specifics of your case, including the severity of the injury and its impact on your life.

Get Expert Legal Help for Your Personal Injury Claim

If you’ve been injured and need help navigating your personal injury claim, Lacey Solicitors is here to assist you. Our legal team specialises in personal injury and liability claims, and we’ll work to secure the compensation you deserve. Contact us today using our online form for a consultation on your case and let us guide you through the legal process.